25 Sep BTI Nº 259

Is certification mandatory? Is it worth it?

Who is making you get certified?

It is certainly not the law that requires certification, nor any public body, at least for the vast majority of sectors. However, your clients may effectively compel you – not directly, but simply by choosing to stop working with you if you do not obtain certification under a specific standard.

Let us set aside the obligations our own clients might impose by “decree” and look at the other advantages of being certified.

1. You seek certification to enhance your image.
2. When your company goes through a certification process, it has to review its entire organisational system and, in doing so, will uncover numerous flaws and hidden costs.
3. More than just improving organisation, and perhaps even more importantly, you will gain far more control mechanisms, allowing you to manage your company more efficiently.

I believe that when companies lack a quality system, they can hardly have an accurate picture of customer satisfaction and therefore cannot know for certain which areas need improvement.

In conclusion, a certified company will, in the short term, be more organised and better controlled and, as a result, will cut unnecessary expenses, thereby increasing its productivity and profitability in the short, medium and long term.

QUIMICA 21, S.L.

AT THE VANGUARD OF FIRE FIGHTING SECTOR